Q. How does the 360 video booth work?
A. Once guests are in the booth, the camera spins around to capture a 360-degree video. Software is used to incorporate special effects, such as slow-motion into the videos. Once done, guests visit the sharing station where they can view the finished video and send it to themselves.
Q. I’m interested in customizing the videos for my event. What are my options?
A. We can add short pre or post-roll videos that play right before or after the 360 video; these videos are perfect for branding. We are also able to add video overlays with logos, hashtags etc.
Q. What standard features do you offer?
A. Our standard features include unlimited video sessions, background music, video sharing and an onsite attendant.
Q. When is the final payment due?
All payments are due 14 days prior to the event date. If full payment has not been received by the due date, your event booking may be canceled.
Q. Can you print our videos?
A. No, we offer a video-only service.
Q. How much space do you need for the booth?
The venue will need a 10’ x 10’ space and access to an electrical outlet for the booth, with a standard 110V, 10 amps, 3 prong power outlet.
Q. Can mainstream songs be added to the video?
A. Copyrighted songs can only be used if you have a license for use and pay royalties. Adeimaging is only able to provide royalty and copyright free music.
Q. What is your retainer policy?
A. A non-refundable 30% retainer fee is a due to secure date. The remaining amount is due 14 days in advance of the client’s event. If client has not paid balance in full 7 days prior to event, the client will forfeit the non-refundable retainer and all moneys paid to provider after reasonable attempts by provider through phone & email.
Any request for a date, time or location change must be made in writing at least thirty days in advance of the original date of signed contract. If sent through mail it must be certified. Change is subject to photo booth availability and receipt of a new service contact. If there is no availability for the alternate date, time or location, the non-refundable retainer shall be forfeited, and event canceled. Any cancellation occurring less than thirty days prior to the event date shall forfeit all payments received.
Q. Do you offer a payment plan?
A. That is a great question, based upon your event date, we would be happy to give you some payment plan options, just ask!
Q. What areas do you service?
A. We are based out of Charlotte, NC and we service it’s surrounding areas. We will travel to neighboring states as well. *Any venue 50 miles out of our base incur additional fee.
Q. How many people can fit in the booth?
A. Our 360 booth can comfortably fit 3-4 people per video session.
Q. Can the 360 video booth be rented for outdoor events?
A. Yes, but please note video quality may vary during outdoor events. Access to electricity is still requested, but a generator can be supplied for an additional fee.
Q. Are you insured?
A. Yes. We are fully insured and can provide a COI upon request. COI requests must be submitted at least 7 days before the event.
Q. Are you able to set up the booth earlier than our start time?
A. We arrive at least one hour before your event to set up and to ensure everything runs as planned. Idle fees may apply if an earlier setup is requested.
Q. I’ve got a specific date in mind. How do I reserve it?
A. Just use the contact form and we will get the ball rolling. Once you sign the agreement and pay the retainer fee, we’ll save the date.
Q. How long does it take to receive the 360 video?
A. If event location has on site wifi, videos can be available as soon as the user sends it to their email. if not, We use a hotspot during events to set up instant sharing stations. On average, videos are available for viewing immediately. We will also provide you, the host, a link to all the videos within 48 hours after the event.
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